shipping information

Shipping Policy

Last updated: October 21, 2026

At ARC Calisthenics, we work to deliver your fitness equipment safely and as quickly as possible. This policy explains how orders are processed, shipped, and delivered.

1. Order Processing

  • Orders are generally processed within 1–2 business days after they are placed.

  • Orders placed on weekends or public holidays may be processed on the next business day.

  • During sales, holidays, or periods of high demand, processing may take longer.

  • Customers may be contacted to confirm order details, delivery information, or Cash on Delivery (COD) orders.

2. Delivery Coverage

ARC Calisthenics currently serves customers within Pakistan, subject to courier availability in the delivery area.

If delivery is unavailable at your address, we will contact you to discuss possible alternatives.

3. Estimated Delivery Time

Estimated delivery times after dispatch are:

  • Major cities: approximately 2–5 business days.

  • Other serviceable areas: approximately 3–7 business days.

These are estimates, not guaranteed delivery dates. Remote locations, weather conditions, courier disruptions, public holidays, and other unforeseen circumstances may cause delays.

4. Shipping Charges

Shipping charges, if applicable, will be communicated or displayed before your order is confirmed. Charges may vary depending on the delivery address, parcel size, weight, and courier service.

Any shipping offer or free-delivery promotion will be subject to its stated terms.

5. Cash on Delivery (COD)

Cash on Delivery may be available for eligible locations and orders.

  • Please provide a valid phone number and complete delivery address.

  • Keep the payment amount ready when the courier arrives.

  • Our team may contact you to confirm your order before dispatch.

  • If you cannot receive the parcel, please contact us as soon as possible.

6. Order Tracking

If tracking is available for your shipment, we will share the tracking information through the contact method provided with your order.

You can contact our support team if your parcel appears delayed or the tracking information has not been updated.

7. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate delivery information. Incorrect or incomplete addresses, unavailable recipients, or unsuccessful delivery attempts may cause delays or additional courier charges.

If your delivery attempt fails, contact us to discuss the available options.

8. Damaged or Missing Items

Please inspect your order when it arrives. If your parcel is damaged, an item is missing, or you receive the wrong product, contact us as soon as possible, preferably within 48 hours of delivery.

Please include your order details and clear photographs or videos of the parcel and product so we can investigate and help resolve the issue.

9. Contact Us

For shipping questions, delivery updates, or order assistance:

Brand: ARC Calisthenics

We appreciate your trust in ARC Calisthenics and thank you for choosing us for your training journey.